Frequently asked questions.

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1. What services does BlueLine Security Solutions provide?

We offer professional security camera installation, smart security system setup, network/WiFi optimization, access control solutions, IT support, and ongoing maintenance for homes and businesses.

2. Do you provide free estimates?

Yes. We offer free on-site or virtual assessments to determine the best security solution for your property.

3. What areas do you serve?

We proudly serve Knoxville, Knox County, and the surrounding East Tennessee regions. Expanded service areas are available depending on project size.

4. What types of security cameras do you install?

We install PoE, WiFi, dome, bullet, and commercial-grade systems, including NVR/DVR setups with remote viewing capability.

5. Can I view my cameras from my phone?

Most of our systems include secure mobile app access, allowing you to monitor your home or business from anywhere.

6. Do you offer warranties or maintenance plans?

Yes. All installations come with a 1-year installation warranty, and optional ongoing maintenance subscriptions are available for long-term support.

7. Can you fix or upgrade my existing system?

Yes—whether another company installed it or it’s an older system, we can repair, optimize, or upgrade your existing security equipment.

8. Do you install smart home or automation devices?

Yes. We support smart locks, smart doorbells, lighting automation, WiFi mesh networks, and integrated home security setups.

9. How long does installation take?

Most residential installs take 3–6 hours, while commercial projects vary based on size and complexity.

10. Will the installation damage my home?

No. We use clean, professional cabling techniques to preserve your walls, trim, and exterior. All holes are sealed and appropriately routed.

11. What payment methods do you accept?

We accept credit/debit cards, electronic payments, invoices, and business purchase orders for commercial clients..

12. Are you licensed and insured?

Yes. BlueLine Security Solutions is a fully licensed, insured, and compliant Tennessee security technology provider.

13. Do I need internet for my camera system?

Yes. You will need the internet for most of our installations.
Your cameras and NVR/DVR will operate on your local network, and internet access is required for remote viewing, mobile app access, cloud features, and certain innovative functions.

14. What makes BlueLine different from big-box installers?

We provide veteran-owned and inspired security standards, personalized system design, premium professional installation, and local customer support without the corporate runaround.